ABS Pilates, L.L.C. | Attendance Policy

The following is the attendance policy at ABS Pilates. Please read thoroughly.

1. All packages and sessions expire 6 months from the date of purchase.
2. Packages are non-transferable and non-refundable.
3. Packages may not be shared between clients, family or otherwise unless approved by ABS Pilates.
4. There is no charge for a client to cancel his/her session or class as long as the client cancels 3 hours or more before his/her session or class. If a client cancels 3 hours or less before his/ her session or class he/she will be charged one class/session.
5. A client will be charged one session/class if he/she does not show up for the class or appointment.
6. If a client cancels his/her Pilates session/class 3 times or more in a row with 12 hours or less before time of session/class, ABS Pilates reserves the right to cancel the remainder of his/her classes/sessions until the client is better able to attend classes/ sessions as deemed by client and ABS Pilates.

Exceptions: The remainder of a package will be refunded ONLY due to medical issues. If a refund is sought, client must do the following:

1. Contact ABS Pilates to petition for a refund.
2. ABS Pilates requires a letter from clients physician stating the client is not medically able to participate in exercise.
3. Refunds will not be issued if the package has expired.

Refunds

All purchases of individual or packages of classes or private/semi-private sessions are NON-TRANSFERRABLE and NON-REFUNDABLE, unless it is deemed by the staff at ABS Pilates that the client is no longer able to attend due to medical conditions supported by a letter from the clients physician.
If a client is seeking a refund, he/she must request one via email.  He/she must state reasons for needing the refund and he/she must provide a letter from his/her physician stating the person can no longer participate in physical activity.
When the refund has been approved, there is a $25 processing fee and the refund may take 4-6 weeks to process.
A client is welcome to INACTIVATE any package for any reason at no extra fee.  He/she will simply need to reach out to ABS Pilates staff via email requesting his/her account become inactive.

 

Amanda B. Smith
ABS Pilates, LLC
614-499-6770
238 South State Route 605
Sunbury, OH. 43074
www.a-b-s-pilates.com